Finally some sweet, sweet revenge.
Dont ever buy an external hard drive from Maxtor or Seagate, which makes Maxtor. I went out 2 months ago to get a quality, sturdy hard drive to back up some of the video projects I have. I spent $230 on a one TB external firewire Maxtor One touch. Ive used it 3 times. Today it stopped working completely.
The kicker was, when I called their customer support line, I was funneled through a series of options and was delivered to “We are sorry, due to complications, we are unable to take your call at this time. We have some information on our site that should help…yada yada- Good bye.”
Im not even going to deal with trying to save this thing, luckily I keep 2 copies of archived files. Not only is this thing junk, their customer service is worse. Its a waste of money.
Echo that. All I buy is Western Digital HDs and even with them I only buy a specific drive that I directly hook up to my PC (the external drives have a propensity to fail and you never know if it’s the drive or the SATA controller/connection).
Kudos to you for having backups.
Check out the Drobo.
99.9% bet the drive slipped slightly out of the connection inside the case. I see it several times a day almost every day with ALL brands of external drives…
See I exclusively use Seagate drives. I have close to 3 or 4 TB of data storage in various arrays. I have only lost one HD, which by the way was my fault. Someone gave me an external enclosure that caused the drive to overheat. I should have did a little research into the enclosure before I stuck a drive in it. I swear by Seagate. I have friends who swear by WD. Eventually all drives fail. That’s why we have multiple backups!
I have only used Seagate as well. It is interesting that you post this now. Because I wanted to get a 500GB. I have a slim 100 GB and it has been an absolute Champ. MA What size drive are you looking for?
I also have a Maxtor Seagate….I did have a problem in that it wasn’t backing up. Yikes! And I got the "Red M" but the folks at Seagate had me download a patch and a newer version and it seems to be working fine now. I double check to see if files are in there 😉 and so far…..it’s been good! I really should learn to multiple back up tho’…….
you can probably open open the case and replace the drive with one of your choice, if you have the inclination.
+2 on the Drobo. I don’t own one yet but it seems to be very popular among photographers for ease of use and redundancy.
Went with the Western Digital last year, never had a problem with either one (500G & 1TB), if I recall right, I got it after a MA recommendation-thanks!
I STRONGLY recommend the DROBO, excelente piece of storage equipment. My boss has one at home, we have 2 in the office andof course I have one at home. Your data is safe and redundant on it…
I like the Western Digitals, but Im a little leery of them because I lost some files on one once. I like to try new hardware so it looks like the drobo is next!