dk (03.02.20, 8:40 AM): 1. you can't please everybody 2. in todays society where information is readily accessible at fingertips, (literally) it is not mean nor arrogant to not have a reply to every question. newbs can literally google search and then do a personal filter to figure out what a reputable response to their question is. 3. if not, there are your DVD's and tutorials available for a nominal price