melissa1 (05.03.13, 7:11 AM): I tried contacting you via the link -it doesn't work. I tried going via the forum and got banned just trying to register! The letters didn't match up or something - but you have three levels of security to go through and the others were fine. Seems a bit much! Anyway, I have a question for you regarding one of your products and I just can't ask it ! Perhaps you can help...